» Published on Wed, 26 Sep 2018 11:10:00 +0000

• Update

  Feedback has confirmed services restoring from 12:50 onwards as advised earlier. If any issues remain, please reboot equipment onsite and contact the Support team if any services continue to be affected.

  » Updated Wed, 26 Sep 2018 13:50:00 +0000

• Update

  As of 12:50 we have observed a growing number of connections restoring. We have not been advised of a fix by the supplier but a large number of customers seem to be back online and we are asking for confirmation. We continue to seek further information and will share once made available. A further update will be provide by 2:30 or sooner.

  » Updated Wed, 26 Sep 2018 12:03:00 +0000

• Update

  Our services appear to be affected by a wider supplier issue in the London area. We are working with the supplier to understand the scale of impact and more information as to the cause or estimated fix time. We will provide more information by 2PM.

  » Updated Wed, 26 Sep 2018 12:02:00 +0000

• Investigating

  We are currently investigating reports of an issue that may be affecting multiple clients. Our senior engineers have been made aware and are also assisting. Please continue to report issues via email to support@technology-group.com, or call us on 0345 450 6999.

  » Updated Wed, 26 Sep 2018 11:10:00 +0000