» Published on Wed, 30 Aug 2017 00:00:00 +0000

• Resolved

  Over the weekend monitoring continued and no performance issues were noted. We await an official RFO, and will issue it to clients ASAP.

  » Updated Mon, 04 Sep 2017 08:30:00 +0000

• Update

  Please note the network are still monitoring the SBCs and no further issues have been apparent. They will continue to monitor over the weekend, and we will issue an update on Monday AM.

  » Updated Fri, 01 Sep 2017 14:35:00 +0000

• Update

  The network are continuing to monitor the effected SBCs, currently with the fix in place from the network last night only a small amount of inbound traffic will be impacted, with this amount decreasing throughout the day as traffic management measures are also decreased.

  » Updated Thu, 31 Aug 2017 09:00:00 +0000

• Resolved

  We are seeing signs of recovery across all our affected clients. We are monitoring and will release a final reason for outage in the coming days.

  » Updated Thu, 31 Aug 2017 08:54:00 +0000

• In Progress

  We have confirmed a national level issue and have contacted those affected, which is circa 10% of our client base.

  » Updated Thu, 31 Aug 2017 08:43:00 +0000

• Investigating

  We are investigating reports of an issue with inbound calls affecting multiple clients. Further updates will be issues accordingly.

  » Updated Wed, 30 Aug 2017 00:00:00 +0000